English | Français  

Home

Project Results

What is a Quality Measure?

Who is CEQM?

National Consensus

National Consensus Summary

Top 30 Quality Measures

Quality Measures Database

Priority Domains

Data Infrastructure

Measurement Implementation

Knowledge Transfer / Communication

Project Activities

Contact

Links



Staff/Partner log-in
  

Quality Measures Database

Detailed Results


Use checkboxes to select measures to print or display              
Advocacy Services Offered Overall Rank: 49
Availability of advocacy, support, or ombudsman services for individuals and patient groups with special needs (e.g., language translation, individuals who cannot articulate their own needs).
Domain : Equity
Individuals get the care they need, without inappropriate bias based on their social status or other personal characteristics such as age, gender, ethnicity or place of residence.
Additional Domain(s) : Accessibility, Patient-Centeredness
Rationale

Primary Reference
NHS. Quality Improvement Scotland. Quality Indicators Mental Health. January 2003. Retrieved July 31, 2006, from http://www.show.scot.nhs.uk/shas/Documents/Reports/Assess%20Framework%20pdf/MH%20QIs%20NQIS.pdf
Level of Evidence
III: Preliminary research evidence only or evidence based on consensus opinion only.

Summarized CommentsAdd Comment
  • Support through advocacy is key to acquiring good, high quality care in today's environment.
  • * It is important for people with mental illness to learn skills to advocate on their own behalf. Some well-meaning advocates can be disempowering to patients. May require some regulation/accreditation process?
Variation in Results
Ratings-based Rank
Relevance 48
Actionability 65
Overall Importance 48
 
Stakeholder Rank
Academics 71
Clinicians 55
Consumers 28
Decision Makers 60
 
Special Group Rank
First Nations 75
Rural Areas 24
Federal Stakeholders 98
Regional Rank
BC AB SK MB ON QC NB NS PE NL YT NT NU
29 59 27 51 83 51 36 49 26 63 69 32 37
 
Overall Rank

      

49


SW02b (H181)

 
Distribution of Survey Respondent Ratings
Relevance
100
90
80
70
60
50
40
30
20
10
0
0 0 0.53 2.52 2.37 4.13 20.2 40.49 29.76
1 2 3 4 5 6 7 8 9
Low High
Actionability
100
90
80
70
60
50
40
30
20
10
0
0.96 0.53 1.49 3.69 7.48 11.63 33.67 22.61 17.93
1 2 3 4 5 6 7 8 9
Low High
Overall Importance
100
90
80
70
60
50
40
30
20
10
0
2.12 27.2 70.68
3 2 1

3 = can live without
2 = nice to have
1 = indispensable
Use checkboxes to select measures to print or display              

Copyright © 2006 CEQM and CARMHA • infoceqm-acmq.com

The views expressed herein do not necessarily represent the official policies of Health Canada